Terms of Service

Effective Date: July 5, 2025
Last Updated: July 5, 2025

By using WellMen.ai, you agree to our terms and privacy practices. Your data is protected and your rights are respected. See our privacy policy or return to homepage.

INTRODUCTION

Welcome to WellMen, a product of Sparknow Technologies LLP ("Company", "we", "us", or "our"), an AI-powered men's sexual wellness platform. These Terms & Conditions ("Terms") govern your use of our website located at https://www.wellmen.ai/ and any related services we provide (collectively, the "Platform").

By accessing or using our Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Platform.

1. ACCEPTANCE OF TERMS

1.1 Electronic Agreement

This document constitutes an electronic record under the Information Technology Act, 2000 and rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signature.

1.2 Binding Agreement

By clicking "I Accept," accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. ELIGIBILITY

2.1 Age Requirement

You must be at least 18 years of age to use this Platform. By using our services, you represent and warrant that you are 18 years or older.

2.2 Capacity

You represent that you have the legal capacity to enter into these Terms and are not barred from receiving services under applicable Indian laws.

3. SERVICES DESCRIPTION

3.1 What We Offer

Our Platform provides:

• AI-guided health and lifestyle assessments
• Personalized Sexual Wellness Reports generated by artificial intelligence
• Tailored Wellness Action Plans for purchase
• Educational content and wellness guidance

3.2 Not Medical Services

IMPORTANT DISCLAIMER:

• Our services are NOT medical services
• We do NOT provide medical diagnosis, treatment, or advice
• Our AI-generated reports and recommendations are for wellness and lifestyle guidance only
• Always consult qualified healthcare professionals for medical concerns

4. AI-GENERATED CONTENT DISCLAIMER

4.1 Nature of AI Recommendations

All assessments, reports, and action plans are generated using artificial intelligence algorithms based on the information you provide. These are:

• General wellness suggestions
• Lifestyle recommendations
• Educational information
• NOT substitutes for professional medical advice

4.2 Limitations

• AI recommendations may not account for all individual health factors
• Results are based solely on user-provided information
• Accuracy depends on the completeness and truthfulness of your responses
• We cannot guarantee specific health outcomes

5. USER RESPONSIBILITIES

5.1 Accurate Information

You agree to:

• Provide truthful and complete information during assessments
• Update your information when circumstances change
• Not misrepresent your health status or identity

5.2 Appropriate Use

You shall NOT:

• Use the Platform for any illegal purposes
• Share, sell, or distribute your personalized reports without authorization
• Attempt to reverse engineer our AI algorithms
• Scrape, copy, or extract data from the Platform
• Use automated systems to access the Platform
• Impersonate others or create fake accounts

6. PRIVACY AND DATA PROTECTION

6.1 Data Collection

We collect and process personal data, including sensitive health-related information, in accordance with our Privacy Policy and applicable Indian data protection laws.

6.2 Consent

By using our Platform, you explicitly consent to:

• Collection of health and lifestyle information
• Processing of this data by our AI systems
• Storage of your data as per our Privacy Policy
• Use of anonymized data for platform improvement

6.3 Data Security

We implement appropriate technical and organizational measures to protect your data. However, no internet transmission is 100% secure.

7. INTELLECTUAL PROPERTY

7.1 Our Rights

All content, including but not limited to:

• AI algorithms and methodologies
• Assessment frameworks
• Report formats and designs
• Website content and graphics
• Trademarks and logos

are owned by us or our licensors and protected under Indian intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for personal wellness purposes only.

7.3 User Content

By submitting information to our Platform, you grant us a license to use this data for providing services and improving our AI systems, subject to our Privacy Policy.

8. PURCHASES AND PAYMENTS

8.1 Wellness Action Plans

• Prices are displayed in Indian Rupees (INR)
• All applicable taxes are included unless stated otherwise
• Payment processing is handled by secure third-party providers

8.2 Payment Terms

• Payment is required before accessing purchased content
• We accept various payment methods as displayed on the Platform
• You are responsible for any additional charges from your payment provider

8.3 Refund Policy

Digital products are generally non-refundable once accessed. Refunds may be considered on a case-by-case basis for:

• Technical issues preventing access
• Duplicate purchases
• Other exceptional circumstances at our discretion

Refund requests must be made within 7 days of purchase.

9. LIMITATION OF LIABILITY

9.1 Disclaimer of Warranties

The Platform and all services are provided "AS IS" without warranties of any kind, either express or implied.

9.2 Limitation of Liability

To the maximum extent permitted by law:

• We are NOT liable for any health outcomes from following AI recommendations
• We are NOT responsible for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for services
• We are NOT liable for third-party actions or content

9.3 Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

• Your use or misuse of the Platform
• Violation of these Terms
• Infringement of any third-party rights
• False or misleading information provided by you

10. MEDICAL DISCLAIMER

IMPORTANT:

• Seek immediate medical attention for serious health concerns
• Do not delay medical treatment based on our recommendations
• Our services complement but do not replace professional healthcare
• Individual results may vary
• We make no guarantees about health improvements

11. UPDATES AND MODIFICATIONS

11.1 Platform Updates

We reserve the right to:

• Update features and functionality
• Modify AI algorithms and assessment criteria
• Change service offerings
• Adjust pricing with reasonable notice

11.2 Terms Updates

We may update these Terms at any time. Continued use after changes constitutes acceptance of updated Terms.

12. TERMINATION

12.1 Your Rights

You may stop using the Platform at any time.

12.2 Our Rights

We may suspend or terminate your access for:

• Violation of these Terms
• Fraudulent or illegal activity
• Risk to other users or the Platform
• Extended inactivity

13. GOVERNING LAW AND DISPUTES

13.1 Applicable Law

These Terms are governed by the laws of India.

13.2 Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

13.3 Dispute Resolution

We encourage resolving disputes through mutual discussion before legal action.

14. MISCELLANEOUS

14.1 Entire Agreement

These Terms constitute the entire agreement between you and us.

14.2 Severability

If any provision is found invalid, other provisions remain in effect.

14.3 No Waiver

Our failure to enforce any right does not constitute a waiver.

14.4 Assignment

You cannot transfer your rights under these Terms without our consent.

15. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at support@wellmen.ai.
Company Name: Sparknow Technologies LLP
Address: House No 33/1, Choudari Gali, Ward No 7, Bhilpura, Chater Kheda Road, Seoni Malwa, Hoshangabad, Hoshangabad, Madhya Pradesh, 461223, India

Grievance Officer (as per IT Act 2000):
Name: Ashish Rathore
Email: support@wellmen.ai
Phone: +91 6266424425

By using our Platform, you acknowledge that you have read, understood, and agree to these Terms & Conditions.